How Danray Supply True Value Achieved True Value POS Cost Savings
Danray Supply True Value, a Bronx hardware and building-materials dealer, uses True Value POS Cost Savings with Microsoft Dynamics and System Solutions LLC to control software expenses, simplify reporting, and maintain dependable support. A Microsoft Dynamics customer since 2008, Danray has built an 18-year relationship around practical store operations and measurable value.
Customer Profile
Danray serves customers from its East 167th Street store with hardware, lumber, sheetrock, flooring, tools, supplies, appliances, and home-improvement products. The business combines neighborhood service with a broad True Value assortment.
True Value POS Cost Savings Overview
Before Microsoft Dynamics, Danray used an Epicor system. Management wanted a True Value POS that could preserve the business's data, be learned quickly, provide responsive reporting, and offer more flexibility in whom the company could call for support.
Controlling the Cost of the System
Danray evaluated the financial burden of the previous arrangement alongside the cost of replacement equipment, software licensing, and ongoing support. The change needed to improve day-to-day usability without simply exchanging one expensive dependency for another.
Why Danray Supply True Value Chose System Solutions LLC
Danray selected Microsoft Dynamics with System Solutions LLC because the project addressed conversion, training, startup, reporting, and support choice as one connected business decision. The Microsoft partner model also gave Danray alternatives beyond a single support provider.
“I receive support from one of hundreds of Microsoft Partners and Microsoft as well. I have many support choices with Microsoft.”Danray Supply True Value
Implementation Experience
System Solutions LLC converted Danray's data from Epicor, trained the business, and prepared the Microsoft Dynamics True Value POS for daily use. Danray described the transition as fast, with the team becoming operational quickly after conversion and training.
“My data was converted, I was trained, and up and running quickly.”Danray Supply True Value
Results After Microsoft Dynamics
Danray reported saving about $5,000 per year on support compared with the previous system.
Danray reported saving $5,000 on the new equipment and software license combined.
Management can change reports quickly and view results immediately on screen.
How True Value POS Cost Savings Supports Daily Operations
The financial benefit is reinforced by practical usability. Danray can work with reports without waiting for a lengthy outside process, while retaining multiple avenues for Microsoft-related support.
Functions, Workflows, and Devices Used by Danray Supply True Value
Point-of-Sale Operations
Danray uses Microsoft Dynamics as its True Value POS environment for daily retail operations.
Data Conversion and Training
The company moved its existing Epicor data into Microsoft Dynamics and completed training before going live.
Reporting and Administration
Management changes reports quickly and reviews the resulting information directly on screen.
Support and Business Continuity
Danray can obtain assistance from System Solutions LLC, other Microsoft partners, and Microsoft rather than depending on only one support channel.
Specific payment devices, scanners, printers, supplier EDI routines, receiving computers, offline methods, accounting connections, and daily closeout procedures are not presented because confirmed customer-specific details were not available.
Customer Story
Danray's experience centers on a direct comparison with its former Epicor environment. The project delivered a converted data set, practical training, and a Microsoft Dynamics system that the business found easy to use.
“Microsoft Dynamics Retail is very easy to use; I can change reports quickly and get instant results on the screen.”Danray Supply True Value
The combined savings strengthened the business case. Danray reported both yearly support savings and a lower combined cost for the new equipment and software license.
“I am saving about $5,000/year on support costs versus my previous system. I also saved $5,000 on my new equipment and software license combined. This was a no brainer for us.”Danray Supply True Value
Conclusion: Sustainable True Value POS Cost Savings
Danray Supply True Value's long relationship with Microsoft Dynamics demonstrates that a POS decision can be measured in both daily usability and ongoing cost. The business gained a quick conversion, straightforward training, flexible reporting, broader support choice, and documented savings.
Discuss Your Hardware Store Workflows
Hardware and building-materials businesses evaluating POS replacement, reporting needs, data conversion, or support costs can contact System Solutions LLC to discuss their current workflows.