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Kim Sebastian / 256 Supply True Value Hardware: Austin, OK

It connects to True Value. We tried other options this has all we needed and affordable. The support team is great, when I call for support they are always right there for us.
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Garland Hope / Hope True Value: Purcell, OK

Microsoft Dynamics Retail has been good for us. We did have UNITY and the service was getting out of hand, three times what we now pay. Best choice we've made.
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Bob Wipplinger / Penndel Hardware & Hobbies Inc: Penndel, PA

System still going strong... no problems that weren't taken care of by Dave and his Crew. Still freaks me out seeing someone working in my computer from another state! I am considering updating our Hatboro Location with System Solutions help in the future.
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Vladan Guzina / Andersonville True Value: Chicago, IL

The Software is great, with easy transition, price is right, and great guys to work with. Guys thank you for your help with a fast and easy transition and support.
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Steve Mathison, North Haven H&Gs: Dallas, TX

We are a Home and Garden Showplace store and have been using Microsoft Dynamics Retail since 2001. It has been rock solid and support has even improved since Microsoft bought the company about 4 years ago. We do have several functions that we have written Access applications for to enhance the way we operate. One of the benefits of Microsoft Dynamics Retail is the SQL database.
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Josh Ayres, Ayres True Value: Flora, IN

I wanted to share my experience with Microsoft Dynamics Retail. The system was easy to incorporate into the store, it was very easy to learn, and I have found the service from Microsoft to be excellent. We are saving a lot of money since I left the Activant system. The main reason for purchase was the stability of Microsoft vs. the other systems that were preferred and are now obsolete. I would recommend this system for any store large or small.
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Jonathan Feldman, Dan Ray Supply True Value: Bronx, NY

I replaced my Triad System (ACTIVANT) with Microsoft Dynamics Retail. My data was converted, I was trained, and up and running quickly. I receive support from one of hundreds of Microsoft Partners and Microsoft as well. I have many support choices with Microsoft. I am saving about $5,000/year on support costs vs. my previous system!!! I also saved $5,000 on my new equipment and software license combined!!! Microsoft Dynamics Retail is very easy to use; I can change reports quickly and get instant results on the screen. THIS WAS A NO BRAINER FOR US!!!
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Jim Seals, Parma True Value: Parma, ID

Our experience has been nothing but good over the past 5 1/2 years. When we put the POS in, we switched from Triad. So, the criteria to change was the upfront cost, low maintenance, ability to manage the data base with, Excel, Notepad, or Access, and NO mandatory monthly service agreement that usually becomes way to costly. And then the ability to purchase new hardware in the open market without being tied to the Retail systems provider that was too Costly. There is support for the system all over the country with the Microsoft Dynamics Retail Certified Partners. Among other things, credit card processing is built into the Microsoft Dynamics Retail. I had occasion to have a PC go down once that was running PC Charge credit card processing software. My Microsoft Dynamics Retail Partner System Solutions switched me to processing credit cards with Microsoft Dynamics Retail and Mercury Payments and I was up and running credit cards immediately at every POS. Now each POS can process transactions and credit cards even if other POS's or PC's went down. The ability to log onto the store computers at home (or on Vacation) to solve problems, monitor activity, just like I was at the store has become invaluable.

What is Microsoft Dynamics 365 Business Central and how can it help your business?

Business Central is an all-in-one business management solution fit for small to mid-sized businesses/organizations. It is designed to automate a variety of business processes and improve the overall management of your company. 

Providing functionalities for common business processes, mainly within retail, wholesale, distribution, and other professional services. Business Central will manage all aspects of your business, including finance, point of sales (POS), sales, shipping, customer management, project management, services, and more.

Do note, that Business Central also supports more intricate processes like assembly, manufacturing, service management, and directed warehouse management.

Facilitate financial processes like making and collecting payments, managing cash flow, deferring income and revenue, preparing for year-end closing, and managing fixed assets.

Gain valuable insights into your business performance with tools for budgeting, account schedules, and analysis views.

Manage sales processes and information, from quotes and orders to returns and customer accounts. Business Central also supports drop shipments.

Handle purchasing processes and information with ease, including invoices, orders, returns, and vendor accounts, as well as purchasing items directly from sales documents.

Register and manage inventory or service-type items, categorize them for easy searching, adjust inventory levels, and perform various inventory costing tasks.

Create jobs, schedule resources, manage budgets, monitor project progress, and track hours for both machinery and employees.

Organize and track fixed assets, manage depreciation accurately, and monitor maintenance costs.

Improve sales efforts and interactions, focusing on preferred customers and contacts.

Maintain detailed employee records and register absences for comprehensive analysis.

Effectively plan production operations that transform inputs into finished goods.

Combine saleable items in straightforward steps to create new products, such as kits.

Define and manage shop floor resources and capacities, schedule operations, manage production components, and execute production operations.

Ensure an efficient flow of goods received and shipped.

Schedule service calls, set up service orders, and track repair parts and supplies.

Set up and use workflows that connect tasks between different users or the system, such as automatic posting and document approval processes.

Enable users to interact with external data sources in daily tasks, like sending/receiving electronic documents, importing/exporting bank files, and updating currency exchange rates.

Record and manage external documents in Business Central, including file attachments, and create related documents either manually or automatically.

Business Central stands out for its ease of implementation, configurability, and design that emphasizes simplicity. It allows businesses like yours to easily add functionalities relevant to your specific region and industry, making it an ideal solution for even highly specialized industries.